Shipping policy

Shipping Policy – NasoRest

At NasoRest, we’re committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below for important information about order processing and delivery timelines.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

Please note: During high-volume periods, promotions, or holidays, processing times may be slightly extended.

Shipping Times & Delivery Estimates

Estimated delivery times are as follows:

  • United States: 5–10 business days

  • International Orders: 7–15 business days

Delivery times may vary depending on your location, customs processing, and local postal services. NasoRest is not responsible for delays caused by carriers or customs.

Shipping Rates

Shipping costs are calculated and displayed at checkout.
From time to time, free shipping promotions may be available and will be clearly indicated on our website.

Tracking Your Order

Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear after receiving your shipping confirmation.

If you do not see updates right away, don’t worry — carriers often take time to scan packages into their system.

Incorrect Address Disclaimer

Please ensure that your shipping address is entered correctly at checkout.
NasoRest is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at support@nasorest.com. We cannot guarantee changes once an order has been processed.

Lost or Stolen Packages

NasoRest is not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. If your package is marked as delivered but you have not received it, please contact your local postal service or carrier directly.

For additional assistance, feel free to reach out to our support team.

Customs, Duties & Taxes (International Orders)

International customers are responsible for any customs fees, duties, or taxes imposed by their local government. These charges are not included in the item price or shipping cost.

Damaged or Delayed Orders

If your order arrives damaged or experiences significant delays, please contact us at support@nasorest.com within 7 days of delivery. Include your order number and clear photos if applicable so we can assist you promptly.